Refund Policy
At Net Stratix Technologies, we aim to deliver high-quality services tailored to each client’s needs. However, we recognize that circumstances may arise where a refund is necessary. Please review our refund policy below:
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1. Eligibility for Refund
Refunds can only be requested within 24 hours of the initial payment. Refunds will not be granted after this period.
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2. Non-Refundable Charges
The following payments are non-refundable under any circumstances:
- Consultation Fees: Any payment made as a consultation fee is non-refundable.
- Booking Amount: Payments made to secure a booking or reservation for services will not be refunded.
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3. Work in Progress or Investments Made
If work has already begun on the project, or if we have invested in props, materials, or other resources specifically for your project, no refund will be issued.
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4. Refunds Issued for Specific Scenarios
Refunds will only be provided in the following cases:
- Multiple Payments: If multiple payments were accidentally made against a single invoice, we will issue a refund for the duplicate transactions.
- Project Cancellation by Us: If we cancel the project due to internal reasons, a full refund will be provided.
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5. Requesting a Refund
If you believe you qualify for a refund under this policy, please contact us at:
- Email: billing@netstratix.com
- Phone: +91 8006 555 775
We will review your request and respond within 3-5 business days.
Thank you for understanding and choosing Net Stratix Technologies.